Privacy Policy

Who We Are

This website is operated by Lifewise Medsolutions Pvt Ltd (marketing and sales) on behalf of the Lifewise business, which also includes Lifewise Pharmaceuticals Pvt Ltd (manufacturing). This policy covers information collected through this website.

Information We Collect

If you use an enquiry form on this website, we ask for your name, email address, and phone number. The contact form also asks what you would like to discuss. When you submit the form, these details are stored in our database, hosted on servers located in India — Data Residency Compliant and DPDP Compliant, so that our team can respond to you.

Alongside your details we record the page you were on when you submitted the form, the website that referred you, if any, and any campaign parameters in the link you arrived through. We use these only to understand which of our campaigns and pages lead to enquiries. We do not store your IP address or your browser's user-agent string with your enquiry.

To prevent automated spam, our server briefly checks how many enquiries have recently come from your internet connection. That check uses a scrambled, temporary form of your IP address, held in memory for a short period. It is never written to our database, never linked to your enquiry, and is discarded automatically.

We do not use analytics, advertising, or tracking scripts on this website. Nothing is collected automatically as you browse — the information above is recorded only at the moment you choose to submit an enquiry form.

Cookies and Local Storage

This site uses your browser's local storage to remember a small amount of information on your own device, such as your cookie-consent choice. See our Cookie Policy for details.

How We Use Your Information

Information you choose to send us through the enquiry form is used only to respond to your enquiry. We do not sell or share your information with third parties for marketing purposes.

How Long We Keep Your Information

We keep enquiry details for up to 36 months from our last contact with you, after which they are deleted. If you would like your details removed sooner, email us at sales@lifewise.in and we will delete them.

Contact Us

If you have questions about this policy, contact us at sales@lifewise.in.

Changes to This Policy

This policy is updated as this website's features change. Storing enquiries in our database, described above, went live in September 2026. We will update this policy again as further features — such as email notifications or an admin portal — begin collecting, storing, or sending information.